FAQ

Sandbox strongly believes in the value and quality of its programs. In case you are not 100% satisfied, Sandbox offers 100% refund for the ongoing month of membership.

No, the Nerd Club Membership, along with all the learning pathways and course content are specific to a Student. You are welcome to refer friends, and gain reward points.

You can cancel the membership at any point of time, if you are not satisfied with our programs. We would appreciate if our customers tell us the issues they have faced, which will give us a chance to improve the quality of our service.

You may cancel the membership at any time by filling out this form.

All the Nerd Club members will get sibling discounts.
Pro: 10%, Hacker: 15%, Guru: 20%.

This subscription model has been created for returning customers, so you gain from a convenient & cost-effective fee structure, ongoing learning guidance & support for your child, and value-added service to enhance the learning experience for your child.

Depending on the type of subscription, the discounts may vary. However, the discounts will range between 10% – 25% off the listed price on camps.
All the Nerd Club members will get sibling discounts. Pro-10%, Hacker-15%, Guru-20%.

We will contact the parent when the transaction doesn’t go through. Two weeks of Grace period will be given to updating the payment information. Email reminders will be sent in such a scenario.

Yes, your credit card will be charged every 30 days.

Yes. Once your child completes a course, you’ll have access to project files and other related content/directions forever in the parent portal.

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Parent portal is a hub for the parents to understand what is being taught in the class. Parents will have access to all the course material that is being used for the class. The assignments will be posted on the parent portal. Students have to finish the assignment uploaded into the parent portal.

There is no difference in quality. The key benefits are in terms of convenience, cost-effectiveness and continuity of computer education. On-Demand will likely be phased out in the near future.

While a make-up class cannot be guaranteed due to scheduling constraints, Sandbox will strive to ensure the student is caught-up with concepts missed. Sandbox instructor or Operations Manager can advise on a suitable make-up method & time frame.

When you subscribe the first child, you will have the option to add the second child too. You will find this option in the registration page, where you enter the details of your first child. However, when you select the checkbox for the second child, you will have to enter child’s info and pick a course for your second child too.

After you subscribe, you will be directed to a page with the confirmation and you will also be emailed the confirmation receipt. You will be redirected to our parent portal once your payment has gone through and confirmation receipt. In the parent portal, you will be able to check/verify the courses you have signed up for.

This is not recommended, as the child might miss out on the basics required to succeed in a course. You’re welcome to try a class, before signing up. Please contact Sandbox at info@sandbox4kids.com with Trial class info.

However, students are allowed to join classes within two weeks (before/after) of the start date of every course.

Camps are not included in the Nerd Club Membership. However, all the members will get deeper discounts for the camps.

The Nerd Club Membership includes classes at schools, community centers and Sandbox (Camps not included). It will also include lab hours at Sandbox. Every student will get open lab hours per month and the number varies depending on the membership level. With membership, you will also get a lot of value adding services like lab hours, worksheets, periodic student project showcase, expert talks/workshops, online videos & support, game nights, home tech support, private tutoring & tons of discounts. Also, we will be constantly adding services to give the best learning experience to our students.

It is Convenient & Cost-effective, Ongoing Learning Support and Value-added Services.

Convenient & Cost effective:
Students can attend our classes at any location (Sandbox/School/Community Center) where we offer our programs. (Camps not included). Also, compared to the traditional method of signing up for each course, the cost that the customer pays is relatively less for the value the student derives. Adding to that, we are providing lab hours for the members, which will allow the students to get a good handle over the subject/concepts with continuous practice.

Ongoing Learning Support:
Every month, we start a new batch of courses at our studio. Also, we offer a new course every season at schools and community centers.

We have designated pathways aligning the interests/goals of the students. These pathways will guide the student to either become a tinker (hardware) or a game designer (software) or artist (multimedia). With the pathways and the new courses adding up quite often, the student is continuously learning in his/her field of interest.

Value added Services:
With membership, you will get a lot of services like lab hours, worksheets, periodic student project showcase, expert talks/workshops, online videos & support, game nights, home tech support, private tutoring & lots of discounts.
Also, we will be constantly adding services to give the best learning experience to our students.

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Nerd Club Membership is a convenient and cost-effective way for the parents to sign up their children for our computer enrichment programs. This model will prevent the parent from getting overwhelmed with the wide variety of courses in our catalog.

With Nerd Club Membership, the student can take classes that we offer at any location. Also, students are allowed to join classes within two weeks of the start date of every course (before/after). The camps are not included in the Nerd Club Membership.

The major benefit in becoming a member is that the students get to attend open lab at our studio, which will enable them to enhance their skills in the course that they are taking. Also, the students will get exposed to the other courses and technologies.

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